Hub Authentics

ABSENTEE AUTOGRAPHS - YOUR QUESTIONS ANSWERED!!

Absentees Currently On Offer

Certificates of Authenticity (COA's)

1. Can you provide a COA?

HUB AUTHENTICS, are pleased to provide an authentication service for autographs acquired at Hub Productions events.
Please note – Autograph Authentication requires proof of receipt of Autograph purchase, for each autograph being certified. You will be asked to show your token receipt before purchasing a COA.

COAs cannot be backdated or provided for autographs signed at other locations/events

HUB AUTHENTICS is run by DCA Enterprises.

2. What is a COA?

A COA (Certificate of Authenticity) provides proof that the autograph on your item has been assessed and found to be genuine.

We only have HUB AUTHENTICS representatives providing our authentication service, and customers will be asked to provide proof (by form of token payment receipt) that the autograph you have received has been signed same day, by the person in question.

Each item that is authenticated will receive a physical certificate – COA – which contains detail of the signed item and signee, along with a tamper proof decal noting certification number. A matching tamper proof decal will be placed on the item that has been signed.

3. How much does a COA cost?

For a Certificate of Authenticity to be provided at a Hub Productions event, the price is $10 per autograph.
Absentee Autographs include a COA in the listed price.

4. Who is Hub Authentics?

HUB AUTHENTICS is the name of the authentication service provided by DCA Enterprises, who run Metro Comic Con and Hub Productions.

They are located in Australia.

Mailing Address – PO Box 235, West Ryde, NSW 1685

Email – info@thehubproductions.com

Website – thehubproductions.com

5. Can I get a COA if I am not attending the show?

Yes Absolutely! Please see Absentee Autograph Pack information below.

Absentee Autograph Packs

1. What are Absentee Packs?

Absentee packs are available for all film, TV and animation guests. They consist of one autograph from the guest in question on an 8×10 photo provided by Hub Productions.

Alternatively, you may send in your own item to be signed (at an additional cost to cover handling of the item). Only certain kinds of send-in items can be accepted; these are listed below

2. Do Absentee Auto's come with a COA?

Yes! Your signed item will ship affixed with a Hub Authentics tamper-proof, serial-numbered authentication holographic sticker and include a Hub Authentics Certificate of Authenticity.

3. How do I buy an absentee autograph?

Each absentee purchase includes one autograph only. You may purchase multiple autographs, if you wish;
Personalisation, quotes or message requests are not guaranteed. You are paying for an autograph and anything beyond that is at the discretion of the signer.
Absentee purchases are only available for sale via Hub Authentics. They are not available via token purchase at the event.

4. When will I receive my autograph?

Absentees will be sent out approximately 2 weeks after the show.
Everything will be sent via Australia Post with tracking. If you require something to be sent registered or with insurance, please email us: info@thehubproductions.com

Send In Autographs

1. What is a Send-In Item?

Send-in Absentee packs are available for all film, TV and animation guests.

You may send in your own item to be signed (at an additional cost to cover handling of the item). Only certain kinds of send-in items can be accepted; these are listed below

2. Do send-in Absentee Auto's come with a COA?

Yes! Your signed item will ship affixed with a Hub Authentics tamper-proof, serial-numbered authentication holographic sticker and include a Hub Authentics Certificate of Authenticity.

3. How do I buy a send-in absentee autograph?

4. What items can I send in to have signed?

The items that can be accepted as send-ins for signing are only the following:

photos or other flat items no larger than 8″ x 12″, such as mini-posters, magazines or trading cards;
flattened Funko Pop boxes, or other boxes no larger than 8″ x 12″
If you have any questions regarding the size of your item please send an email (that includes your question and your flattened item dimensions) to info@thehubproductions.com

4. Tips for preparing a send in item.

Useful supplies for preparing your item include:

regular post-it notes (do not use the super sticky kind);
marker pen for clearly writing instructions;
low-tack painter’s tape (any other kind of tape may damage your item or leave reside);
shipping materials (boxes, packing tape, padding or bubble wrap).

4. How to prepare my send in item.

Write legibly on post-it notes:

- the name of the signer,
- any personalistion, quote or message request (as noted above: personalisation, quotes or message requests are not guaranteed),
- preferred sharpie or paint pen colour choice (standard sharpie colours are black, silver, gold – bronze and possibly other colours may be available – but preferred colour cannot be guaranteed unless you send your own sharpie or paint pen with the item),
- indicate (with an arrow) where you’d like the autograph to be placed. You can ‘wall in’ a signing area with blank post-it notes, but make sure to keep the area large enough that the autograph won’t be cramped.
- You can use another post-it note to indicate where you would prefer your Hub Authentics tamper-proof, holographic sticker to be applied. (Size approx 25mm x 25mm.)

4. Where do I put my return address?

To make sure your item can be returned easily,

- please write your order number (if applicable), name and postal address on two post-it notes.
- Stick one to the rear of your item (if it has a rear) with painter’s tape (NB: do NOT use painter’s tape on the front of your item).
- If your item does not have a ‘rear’ side (such as a trading card or a Pop box), do not use any tape.
- Tape the other note to the outside of any packing materials you’re sending your item in.
- The name on your return information MUST be the name your order was placed under.
- Please include a copy of your Purchase Receipt with your item/s.

4. How do I package my item for posting?

When it comes to packing materials, please use materials that we can reuse to send your item back. It is your responsibility to ensure your item is well protected during transit.

Make sure to pack your item in a way that will make it easy for us to remove your item from any packing materials (such as creating a ‘pocket’ that the item can easily be slid in and out of, and only using painter’s tape to seal the ‘pocket’).

A cardboard ‘sandwich’ is usually the best option for a flat item.

4. Post your item to us.

When you mail your item, make sure to note any tracking details and follow your item’s progress. It’s your responsibility to follow up with the post office or your courier to ensure it arrives before the event.

Please mail to:

The Hub Productions
PO Box 235
West Ryde, NSW 1685

4. Deadline date for recieval of item

Any send-in items for a Hub Productions event MUST arrive by the date stipulated on the product in order to guarantee your item can be signed.

Please note, once we receive your item, we cannot return it for any reason before the signing event, as it will be securely stored for the signing.